Privacy Policy

Privacy Policy

At Opus we believe that your personal information belong to you and we appreciate that your personal information and security are important to you. Our aim when collecting any information is to serve you better and we will not rent or sell your information to third parties. Our Privacy Policy is set out below.

Controllers of personal information

This Privacy Policy applies in the following instances:

What personal data we collect and why we collect it

Our primary goal in collecting personal information is to provide you with an efficient, customised shopping experience. The personal data we collect may includes your name, phone number(s), email and residential address. This information helps us to personalise your experience in the Opus Store and complete any orders.

We receive and store information, including information that relates to and identifies you (“personal data”), that you enter on our Website, provide to us in The Opus Store, or give us in any other way.


If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Cookies used on this site

gdpr – Used to store your cookie and consent preferences

woocommerce_card_hash, woocommerce_items_in_cart, _wp_woocommerce_session, _wcml_dashboard_currency, _icl_current_language, wpml_referer_url – These cookies are used in our store for basic functions such as tracking items that are added to your basket and the chosen currency.

_ga, _gad, _gid – This site uses Google Analytics to collect information about how visitors use our site, for instance which pages visitors go to most often, and if they get error messages from web pages. We don’t collect information that identifies a specific visitor. All information collected is aggregated and therefore anonymous. It is only used to improve how the website works.

You can change your settings by clicking the buttons below:

For more information on how to manage cookies in your browser please see below:





Internet Explorer

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

The personal data that you provide will be processed independently by us to process your orders and for general administration, marketing, communicating with you and for statistical and management purposes.

When we collect your personal information, it is shared only with our affiliate and subsidiary entities as mentioned above and third parties as described below:

We employ other companies and individuals to perform certain functions on our behalf. They have access only to the information needed to perform their functions, and only for the purpose of performing those functions, but may not use it for other purposes.

Opus is part of a larger group of companies and, accordingly, may need to disclose user information to its related group companies from time to time for user and customer administration, and compliance purposes.

How long we retain your data

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have contacted us through our contact form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We use MailChimp to send email updates. All subscriber details are stored on MailChimps servers. You can unsubscribe and update your settings at anytime by clicking on the link at the bottom of any emails or using the link:

Unsubscribe from our MailChimp List

Our contact information

If you have any concern about privacy or have any questions or comments, please contact us at [email protected]

Additional information

How we protect your data

All pages of the website are protected through a Secure SSL connection.

What data breach procedures we have in place

In the unlikely event of a data breach all affected users will be notified as soon as possible.

We may need to update our Privacy Policy from time to time.

Last updated – 24 May 2018